Service standards are an essential part of our business and define how we deal with our customers, whether they are new or existing clients. We also reply on these standards for our employees where Trust, Support and Expertise are all part of the Method DNA.
Trust is an important part of social society but even more important when it comes to choosing a business partner or relationship. At Method Accounting we pride ourselves on giving you the best possible advice for the benefit of our clients, not our business. We choose to put the clients needs and requirements ahead of our own which in turn will build a trusting relationship.
Nobody likes to work alone and support is a vital to a successful business. We provide unparalleled customer service and even offer a Guaranteed ‘same day response’ to any issues or enquiries. Whether contact is via email, phone or live chat we will assist you in making cost effective and important business decisions. From that perspective, support plays an important role in any organisations ability to generate income.
We are a driven team whose sole purpose is to provide excellent customer experience. We are only capable of meeting these expectations due to the great people at the heart of our company. We are defined by our staff who collectively have over 30 years of specialist accountancy experience. Our dedicated customer service team, we will go that extra mile for you.